Frequently Asked Questions
Can we answer your question here?
We have two UK shipping options:
Royal Mail 2nd class tracked
£3.99
Delivery is expected to take 2-3 days but is not guaranteed
APC Next Day Courier
£7.99
Delivery is expected to be made the next working day from dispatch.
Please bear in mind that we make our garments to order and delivery can take 7-10 days to dispatch. Most items are usually dispatched quicker.
If you require your items for a specific date, please add your request to the information box during checkout.
We offer free returns up to 28 days after purchase providing that:
The item is unworn
The item is still in its original packaging
The item hasn’t been damaged in any way.
To return an item to us, you must call us on 01562637330 to request a return label. We will send you a return label to fix to your package and you can drop the item in to any Post Office. When the item has been received and checked by us we will issue your refund or your replacement item.
Our payment gateway is provided by Stripe.
Currently, we can accept payment from any major credit card as well as Apple Pay and Google Pay.
We make our garments to order and delivery can take 7-10 days to dispatch. Most items are usually dispatched quicker.
From there you have two shipping options:
Royal Mail 2nd class tracked
£3.99
Delivery is expected to take 2-3 days but is not guaranteed
APC Next Day Courier
£7.99
Delivery is expected to be made the next working day from dispatch.
If you require your items for a specific date, please add your request to the information box during checkout.
Your data is held on our secure servers solely for the purpose of processing your order.
WE WILL NEVER SELL YOUR DATA TO A THIRD PARTY.
We will ask for your permission to send you marketing emails that will contain latest news and special offers including discount codes but you don’t have to accept or may opt out at any time.
Our full privacy policy is available here:
When your order is complete, you will receive an email confirmation.
Our factory will then begin creating your order. This can take 7-10 days for some garments as our products are made to order. Most items will be dispatched far quicker.
Once your order is complete, you will receive confirmation of dispatch and your invoice.
Your order will arrive with you via your chosen courier.
You will receive an invoice at the point of dispatch from our factory.
Get in touch
Email: sales@fy4nautical.com
Call: 01562 637330
UK Head Office:
Sealine Works
Whitehouse Road,
Kidderminster,
Worcestershire
DY101HT