Who we are
Our website address is: https://fy4nautical.com.
Name: Surf Works Limited. T/A FY4 Nautical. Attn: Chris Parkes
Address: Sealine Works, Whitehouse Road, Kidderminster. DY10 1HT
Phone #: 01562 637330
E-mail: chris@fy4nautical.com
The type of personal information we collect
We currently collect and process the following information:
- Name, contact details, and addresses, information you give when you
place an order or subscribe to our mailing list. - If you place an order, our systems record how you pay i.e.
PayPal/Stripe, etc, so we are able to refund easily if necessary. - We do not hold any other data for our customers.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by
you for one of the following reasons:
- Customer submission on our website fy4nautical.com
either as a new subscriber or via a purchase in our shop. - We obtain data in no other way.
We use the information that you have given us in order to: - Manage your orders and process your payments.
- Send you marketing emails and offers we feel would be appropriate to
you. - Promotions and offers that we feel would be relevant to you as vegans
who have expressed interest in our clothing or services. - Update you with information on our campaigns as you have requested
to receive.
Under the UK General Data Protection Regulation (UK GDPR), the lawful
bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You
can do this by clicking UNSUBSCRIBE at the bottom of any of our emails
or by contacting sales@fy4nautical.com
(b) We have a contractual obligation and will only use this information
to send you information we believe that would be relevant to our clothing
brand. We will not sell your data on ever but we may need to share this
with outside parties and suppliers who are helping us fulfil our work, such
as our courier who will be handling your deliveries and therefore will have
sight of your information when transferring these packages (just name,
address, and telephone number).
(c) We have a legal obligation to ensure that your data is protected
and we assure you we guard your information closely. Please see b)
above about how we use your data. At the office, it is stored securely and
only trusted staff of Surf Works Limited have access to this data and usage.
(d) We have a vital interest in keeping your data safe and you
protected and we guard it closely.
(e) We have a legitimate interest in keeping this data as you have
subscribed with us or ordered from us, thereby showing legitimate
interest in what we are doing and communications you would like to
receive.
How we store your personal information
Your information is securely stored in the backend of our website of which
only the Directors have access.
We keep your contact details and information you subscribe with
indefinitely, but you can unsubscribe at any time (details of how to do this
are further up in this privacy notice).
- If anything happens to Surf Works Limited and we decide to close, your data
will be disposed of securely and we will advise you when that is being
done
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your
personal information.
Your right to rectification – You have the right to ask us to rectify
personal information you think is inaccurate. You also have the right to
ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your
personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us
to restrict the processing of your personal information in certain
circumstances.
Your right to object to processing – You have the the right to object to
the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we
transfer the personal information you gave us to another organisation, or
to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you
make a request, we have one month to respond to you.
Please contact us at chris@fy4nautical.com – tel: 01562 637330 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you
can make a complaint to us at…
Name: FY4 Nautical (the trading name of ‘Surf Works Ltd.,) Attn: Chris Parkes
Address: Sealine Works, Whitehouse Road, Kidderminster. DY101HT.
Phone #: 01562 637330 E-mail: chris@fy4nautical.com
You can also complain to the ICO if you are unhappy with how we have
used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.